Here at Jody Jewellery we would love to hear from you with any product questions and inquiries on customer orders.
All customer correspondence is very important to us and we do try to respond to all emails within 1 to 3 business days. During busy season replying to email may take a bit longer.
If you do not hear from us within 3 days please feel free to email us a reminder. We get a lot of emails daily and we are usually at our bench hard at work on existing orders. You can find frequently asked questions on my FAQ page to help with some inquiries.